1. How much are your shipping charges?

Our shipping services are highly affordable. We offer FREE SHIPPING on all orders over $20 in the United States and other US territories including Virgin Islands and Puerto Rico. Here is a detailed chart of our domestic and international charges.

Below  is the most up to date list of new shipping prices  from  the US Postal Service; effective January 20th of 2020

SERVICE	DOMESTIC (UNITED STATES territories/ tracking available)	INTERNATIONAL  (INCLUDING CANADA)
FREE SHIPPING	Any order of of $20+	Any order of $59 +
FIRST CLASS	$3.50 4 to 5 days delivery NYC Metro area 2 to 3 days delivery (Ships within 24 hours )	$18.50 -(Electronic Delivery Confirmation available for selected countries. See country list  here! $14.50 for Canada   *See below this chart  countries with delivery confirmation service
PRIORITY MAIL	$7.50 ( 2 to 3 days delivery)	$34.50 – ( Electronic Delivery Confirmation available for most  countries.  $26.50 for Canada Service Temporarily suspended. Contact us at for further accommodation.
EXPRESS MAIL	$24.95 Overnight for most cities in the US. 2 days delivery for  selected regions(includes Saturday delivery. No Sunday)	N/A Service Temporarily suspended. Contact us at for further accommodation.

Covid 19  - USPS International Shipping Alerts 

We strongly advise that you check with your local postal service if there is a delivery  interruption or delay in your area before placing your order. 

*First Class parcel International with FREE E- delivery confirmation:  E-USPS DELCON INTL® service is provided at no additional charge to the countries on this list. Due to Covid 19 list below is constantly updating. Please, see UPDATES HERE 

 

Australia Belgium Canada Croatia Cyprus Denmark Estonia France Germany Gibraltar

Hong Kong Iceland Indonesia Israel Japan Lebanon Lithuania Luxembourg Malaysia Netherlands

New Zealand Poland Portugal Singapore Thailand Turkey United Kingdom of Great Britain and Northern Ireland

List Updated 4/12/21

 

SHIPPING FAQs* First class parcel intentional shipping offers  delivery confirmation  at no extra charge. However, the US postal service do not accept claims for lost packages in the email. Always make sure the address is correct and that delivery to your location is safe .

 

Where do you ship from?

We ship all orders from the United States - Mostly from  Fort Lee , NJ and occasionally form New York City. So if you are shipping to the NYC metro area packages are usually delivered with 2 to 3 days with first class parcel.

 Can I ship my order to a different address?

For first time buyers we ship to the billing address only,  which is the address associated to the  credit card on file or Paypal account to avoid claims of unauthorized charges . I you choose a different address  expect shipping delays while we complete  manual verification process. 

 3. Does the company name show on shipping label?

We understand privacy is a very  important issue . Therefore to maintain the confidentiality of your order, we keep our packaging discreet. We don’t write the name of the product on the domestic shipping label. However, on international orders, we write "cosmetic"  as it is required by the international custom officials.

4. Does Nose Secret ship international?

Yes, we do ship worldwide. However, we reserve the right to ship to countries if delivery process had posted issues in the past. 

Packages are  delivered through the Official Postal Service of the recipient’s respective country. A customs ID number will be email to the customer after shipping as proof of shipment.

There are some countries that require payment of custom duties and taxes for products imported from the US of any value . Such charges are not included in the Nose Secret order price, therefore when  package arrives,  the buyer have to clear  customs in their country.

5. How can I track my order? 

We ship our order via USPS - United States Postal Service.

Domestic Orders: All orders shipped in the US and US territories are provided with a tracking number via email.

International Orders: Priority Mail international and  orders shipped via First Class Parcel International  will be provided with   customs ID# as proof of shipping. This number can be searched at USPS.com to learn  about shipping details.

• Priority Mail International may required signature at delivery. Before placing the order please make sure you make  arrangements to have someone present to receive package.
• First Class Parcel International  do not provide tracking information. However, there is a list with countries selected by the US Postal Service  that provide delivery confirmation information  at no extra cost with the E-USPS DELCON INTL®- See countries listed above- . The US Postal Service do not accept claims for lost or stolen packages in the mail nor we are able to refund the order.

For packages shipped via First Class Parcel International to countries not include in the E-USPS DELCON INTL® list, we can only provide shipping details but not delivery confirmation. We are not able to refund lost packages in the mail.

6. Do you ship to APO address?

Yes, we ship to  APO's (Army Post addresses) for free. If at check out you are charged shipping fee* we will refund the fee after completing your order. Any military service member in need of the product can contact us for accommodations. 

 

AVOID SHIPPING DELAYS!

We strive to ship orders the same day. However, some orders need manual verification that will delay shipping:

• International Orders 
  
• Shipping Address Different from Billing Address - Checkout with PayPal.
• First Time Buyers Ordering a Single Size - Follow these steps to expedite shipping.
•  Learn more on how to avoid shipping delays, click here